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Privacy Policy

Effective Date: July 1, 2026

At Sunward Therapy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://sunwardtherapy.ca, or utilize our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, subscribe to a newsletter, or contact us directly. This information may include:

  • Contact Data: First and last name, email address, phone number, and any details you provide in contact forms or inquiry emails.
  • Service Data: Information provided during consultation requests or appointment scheduling.
  • Technical Data: IP addresses, browser type, cookies, and usage data collected automatically when you navigate our website to help improve your browsing experience.

2. How We Use Your Information

We use the information we collect for safe, legal, and professional purposes, including to:

  • Provide, operate, and maintain our website and therapy services.
  • Respond to your inquiries, schedule appointments, and provide customer support.
  • Send administrative information, updates, or requested materials.
  • Ensure the security of our website and prevent fraudulent activity.
  • Comply with legal obligations and professional standards.

3. Sharing and Disclosure of Information

We value your trust and do not sell, trade, or rent your personal information to third parties. We may only share information in the following limited circumstances:

  • With Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, managing scheduling, or conducting our business (e.g., secure clinic management software), provided they agree to keep this information confidential.
  • For Legal Purposes: We may disclose your information if required to do so by law, regulation, or a valid legal process, or to protect the rights, property, and safety of Sunward Therapy or our clients.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed 100% secure, so we cannot promise or guarantee that hackers or unauthorized third parties will not be able to defeat our security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request the deletion of the personal information we hold about you. You can also opt out of receiving promotional communications from us at any time by following the unsubscribe links or contacting us directly.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this page.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

Email: jacqueline@sunwardtherapy.ca

Website: https://sunwardtherapy.ca